Privacy Policy

Privacy Policy

Effective Date: June 7, 2023
Last Updated: May 18, 2025

Welcome to Wisaduma.com, operated by Sky Blue Solutions Pvt Ltd, a business registered in Sri Lanka. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, social media pages, ads, and lead forms.

By accessing or using our platforms, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping/delivery address

  • City or district

Collected when you:

  • Place an order

  • Submit a lead form via Google or Meta Ads

  • Contact us or subscribe to our services

b. Payment Information

Collected to process online payments securely (where applicable). For cash on delivery, payment details are not stored.

c. Usage Data

We collect browsing data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referral source

d. Cookies & Tracking Technologies

We use cookies, Google Analytics, Facebook Pixel, and other tools to enhance your experience and measure ad performance.

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Communicate order confirmations and delivery details (especially for Cash on Delivery)

  • Respond to inquiries or support requests

  • Send promotional emails and WhatsApp messages (with consent)

  • Improve website performance and user experience

  • Monitor and optimize advertising campaigns

  • Maintain legal compliance and secure transactions

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Courier services to fulfill deliveries

  • Marketing platforms like Google and Facebook for secure ad tracking

  • Email/SMS platforms (Mailchimp, WhatsApp) for communication

  • Third-party service providers who assist in operations, under strict confidentiality agreements

  • Legal authorities if required by law

4. Lead Forms (Google Ads & Meta)

If you submit a lead form (via Google or Facebook/Instagram ads), we may use your data to:

  • Share product offers, discounts, or delivery information

  • Add you to our marketing list (only if consented)

  • Contact you via phone, email, or WhatsApp

You may opt out of communications at any time.

5. Data Security

We implement industry-standard security practices including:

  • Secure hosting and firewalls

  • Encrypted connections (SSL)

  • Controlled access to user data

  • Regular security updates

However, no method of transmission is 100% secure. Please take steps to protect your account information.

6. Your Rights

You may request to:

  • Access the personal data we store

  • Correct any inaccurate details

  • Delete your data (subject to legal obligations)

  • Opt out of promotional communication at any time

To make a request, email: info@wisaduma.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children's Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.

9. Changes to This Policy

We may revise this Privacy Policy at any time. The updated version will always be available on this page with the “Last Updated” date. Continued use of our services implies acceptance of the changes.

10. Contact Us

For any privacy-related questions or requests, please contact us:

Wisaduma.com
Sky Blue Solutions Pvt Ltd
📧 Email: info@wisaduma.com
📞 Phone: +94 113 465 830
🏠 Address: No.165/A2, Borella Road, Depanama, Pannipitiya, Sri Lanka, 10230