Return Policy
Effective Date: 2020.06.14
At Wisaduma.com, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we accept returns within 7 days of receiving your product. Please read our return policy carefully.
Return Conditions:
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Return Window: We accept returns within 7 days of receiving the product. After 7 days, we do not accept any returns or issue refunds.
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Order Number and Delivery Waybill: To process a return, you must provide your order number and delivery waybill. If you do not have these, we will be unable to identify your item and your order, and therefore cannot process the return.
How to Return an Item:
- Contact Us: Notify our customer service team within 7 days of receiving your product to initiate a return.
- Prepare the Package: Ensure the product is in its original packaging and condition. Include the order number and delivery waybill with the return package.
- Ship the Package: Send the package to the return address provided by our customer service team.
Refunds:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
We appreciate your understanding and cooperation with our return policy. For any questions or concerns, please contact our customer service team.
Contact Us:
Wisaduma.com
Email : info@wisaduma.com
Land : +94113465830
Mobile : +94761807355
Address : No.165/A2, Borella Rd, Depanama, Pannipitiya, Sri Lanka, 10230